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Read all the FAQs (Frequently Asked Questions) on Shipping Methods, Timings and Costs.

Follow the instructions to get assistance in a fast and targeted way. If you don't find the answer you are looking for, read the other FAQs or Contact Us.

How to request assistance for my order placed? > insert_link

To request after-sales assistance or report an inconsistency, log in to your account;

My Account > Order History > Order Details > Write message (below).

A ticket will be opened and managed within 24 hours by our Support Team.

For guest orders, follow the link contained in the emails or go to the contact us page.

If that's not the answer you are looking for, read the other FAQs (Frequent Answered Questions)

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