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Read all the FAQs (Frequently Asked Questions) on order methods and opportunities on Capitanstock!
Follow the instructions to get assistance in a fast and targeted way. If you don't find the answer you are looking for, read the other FAQs or Contact Us.
One Click Order is Capitanstock's technology to process an order with just one click!
Click in the context of the cart or product "Configure One Click Order", Login or Register and enter all the data.
From now on, you can send your orders with a simple click and receive them in 24h!
To use a discount code you have, enter it in the "Promo Code" field on the cart page, or even during the next phase of closing the purchase (Checkout).
* Attention * Discount coupons can never be combined with each other! Use the cheapest you have.
If it's not the answer you were looking for, read the other FAQs (Frequently Asked Questions)
Yes, it is also possible to collect the order at our headquarters in Bresso (MI) - ITALY. It is only necessary to select it at checkout, you will receive an email when the order is ready.
You can also select payment directly at pickup! Find out the useful times for collection on site
If that's not the answer you are looking for, read the other FAQs (Frequent Answered Questions)
To get support for your commercial or technical purchase, you can contact our sales support operators.
To do this you can:
Write in chat (always present on every page of the site)
Write via the Contact Us page, to receive a reply email within a short time.
Call our assistance number: 3201740144
If, on the other hand, you need After-Sales Assistance, for problems or reports on your order, read the Customer Assistance FAQs
If that's not the answer you are looking for, read the other FAQs (Frequent Answered Questions)
Yes, by selecting it at the checkout "Withdrawal at Headquarters" and then "I pay at the Withdrawal" you will reserve the products of the order. The order will be collected and you will receive an email once the order is ready for collection and payment on headquarters.
The email will indicate the address and useful times for collection, but if you want you can view them here.
If that's not the answer you are looking for, read the other FAQs (Frequent Answered Questions)