Who is charged for the return costs? >
The facilitated return costs are 3.99.
The Interactive Return page automatically assigns the return costs to us or to the customer, based on the dynamics for which the return is requested. According to our Return Policy.
If the return costs are attributed to the customer, these are deducted from the refund once the return is received in our warehouses.
To request a return, click here.
If that's not the answer you are looking for, read the other FAQs (Frequent Answered Questions)
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